Live remote help • Stripe upfront • timer tracked

Instant Remote IT Support

Name: Compuloop
Price range: $$

Tell us what is broken. If the job is suitable, Compuloop accepts it, sends you a secure Stripe checkout link for the first hour, then starts the session timer only when work begins.

Request support View terms

Paid

00:42:18

1hrprepaid

$250AUD ex GST/hr

Stripesecure pay

How it works

A clean workflow for urgent IT support, with no surprise start time and no manual bank transfer detours.

Send the request

Describe the issue, device type, and contact details so we can quickly judge the job.

We accept it

If remote support is suitable, we create the Syncro ticket and send the payment link.

Pay by Stripe

The first hour is paid upfront through Stripe: $250 AUD ex GST / $275 AUD inc GST.

Timer starts

The timer starts only when the technician starts the job after payment is confirmed.

Remote support

We connect, diagnose, repair where possible, and keep notes inside the Syncro ticket.

Extra time

Anything over the prepaid hour is calculated hourly and may be charged to the authorised Stripe payment method.

00:00:00

The billable session timer starts after Stripe payment is confirmed and the technician clicks Start Job.

Fair timing, visible process

✓No timer while you are waiting for us to accept the job.

✓No timer while you are completing Stripe checkout.

✓The first prepaid hour is included before any extra hourly blocks are calculated.

✓Session timing is written back to the Syncro support ticket.

First name Last name Email Mobile Company Device type

What do you need help with? I agree to the terms and conditions, including Stripe payment of the first hour upfront in AUD and hourly billing after the first hour.